Return and Refund Policy
You may return any unopened item purchased from MONSTERMART for any reason within seven (7) days of receiving the item. Refunds for unopened items will be issued via your original form of payment.
- If a product you receive is damaged during shipment, arrives after its expiration date, or is not what you ordered, we can send a replacement, please contact our customer service to start your process as soon as possible.
- If a clothing item (i.e., belt, posing suit, shirt, etc.) doesn't fit properly, we'll gladly issue an in-store credit to your account for a different size, but must charge for the new shipping fee and the return shipping cost.
MONSTERMART reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.
The refund issued or in-store credit applied is for the price of the product only and does not include any shipping fees charged for delivery.
65 Railroad Ave #101D
Ridgefield NJ 07657
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